LoadSpring Privacy Statement (Effective 01/31/2013)

When you feel comfortable with providing us personal identifiable information, you can be assured that it will only be used to support your customer relationship with LoadSpring.

What Information does LoadSpring ask for?

LoadSpring may ask for your information that personally identifies you such as your name, e-mail address, and other identifiers. We may ask you about product features and or Products you would like to see.

How do we use the Information we Collect?

LoadSpring uses your information to better understand your needs and provide you with the best customer service available. We also use your information to help you complete a transaction, communicate back to you, update you on service and benefits.

We will not disclose or share personally identifiable information collected with any other company or organization. LoadSpring will use the information received from customers and other individuals only for the purposes reasonably related to the subject matter of the communication.

LoadSpring is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Safe Harbor

LoadSpring Solutions complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. LoadSpring Solutions has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view LoadSpring Solution’s certification, please visit: http://www.export.gov/safeharbor/

Dispute Resolution?

In compliance with the US-EU and US-Swiss Safe Harbor Principles, LoadSpring Solutions commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact us at:

LoadSpring Solutions, Inc.

Attn: Disputes and Complaints

187 Ballardvale St., Suite B-210

Wilmington, MA 01887

Phone – 978-685-9715

E-mail – disputesandcomplaints@loadspring.com

LoadSpring Solutions has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by LoadSpring Solutions, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

LoadSpring Solutions – Terms of Use

Welcome to LoadSpring’s Web-site. By using the Site, you agree to follow and be bound by the following terms and conditions concerning your use of the Site “Terms”. Please read LoadSpring’s Terms of Use carefully before you accept these Terms. If you do not agree to all of these terms, do not use this Web-site.

Use of Site Information

No material (including but not limited to the text, images, audio, and/or video) and no software (including but not limited to any images or files incorporated in or generated by the software) may be copied, reproduced, republished, uploaded, posted, transmitted, reverse engineered, or disassembled. Modification or other use of these materials without LoadSpring’s prior written consent is a violation of LoadSpring’s proprietary rights.

Third Party Web-sites, Content, Products and Services

The Site provides links to Web-sites and access to content, products and services from third parties. The linked sites are not under the control of LoadSpring and LoadSpring is not responsible for the content of any linked site or any link contained in a linked site. LoadSpring reserves the right to terminate any link or linking program at any time. LoadSpring does not endorse companies or products to which it links and reserves the right to note as such on its web pages. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that LoadSpring is not responsible for any loss or damage of any sort you may incur from dealing with any third party.

Applicable Laws

This Site is controlled by LoadSpring and makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export any materials on the Site in violation of U.S. export laws and regulations.

Disclaimer

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY LOADSPRING, THE MATERIALS ON THE SITE ARE PROVIDED “AS IS” AND ARE FOR INFORMATIONAL PURPOSES ONLY, AND LOADSPRING HEREBY DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. LOADSPRING MAKES NO REPRESENTATIONS, WARRANTIES, GUARANTIES, OR CONDITIONS AS TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF ANY OF THE MATERIALS CONTAINED ON THE SITE.