WHY LOADSPRING FOR IBM MAXIMO HOSTING?
Give your teams the Maximo performance and access they need without the IT burden.
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Reduced IT Complexity: Offload the infrastructure, platform management, monitoring, backups, recovery, patching, and ongoing maintenance required to keep Maximo running.
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Optimized Application Performance: Keep application and database workloads within the same managed infrastructure to minimize latency and maintain consistent performance.
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Reliability & Continuity: Reduce downtime risk with proactive monitoring, managed backups and recovery, and an environment designed to keep Maximo available.
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Enterprise-Grade Security: Asset, maintenance, and operational data is protected by a platform certified in SOC 2 Type II and Cyber Essentials Plus, and aligned with ISO 27001 and GDPR.
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Simplified Remote Access: Give distributed asset, maintenance, and operations teams secure, high-performance access to Maximo from anywhere.
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24/7/365 Expert Support: Live, global support responds in as little as 15 minutes, backed by 25+ years of managing mission-critical applications.
You bring your Maximo licenses. We manage the secure cloud environment your teams need.
HOW LOADSPRING MANAGES YOUR MAXIMO ENVIRONMENT
Environment and Access
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Configure the Maximo environment around application versions, users, and database requirements
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Deploy and maintain the application environment for secure remote access
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Provision and deprovision users and integrate with customer identity providers, including SSO, SAML, and Azure AD
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Assist with migration from existing on-premises Maximo environments
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Adjust environment capacity as requirements change
Performance and Application Management
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Monitor application, infrastructure, and database performance
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Maintain the Maximo application and its dependencies within the hosted environment
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Troubleshoot application, database connectivity, access, and performance issues
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Manage the Maximo application lifecycle including approved updates, patching, and environment maintenance
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Clone environments to support testing and upgrades
Security and Continuity
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Manage infrastructure security and user access controls
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Provide managed database backups and recovery
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Maintain regional hosting options to support data residency requirements
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Provide disaster recovery options based on customer requirements
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Deliver global, live support 24/7/365
HOW DOES LOADSPRING MAXIMO HOSTING COMPARE?
Management Area | LoadSpring Managed Hosting | Internal IT | Generic Cloud |
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Maximo application environment | Fully managed Maximo environment | Managed by internal IT | Customer manages the Maximo environment |
Maximo platform infrastructure | Infrastructure and platform managed for you | Requires internal platform expertise and resources | Cloud infrastructure provided; platform management remains with customer |
Third-Party Applications & Integrations | Support for Maximo integrations with third-party applications and external systems | Internally configured and managed | Customer configures and manages integrations |
Remote application access | Secure access configured and managed | Internally deployed and maintained | Customer configures and manages access |
Performance monitoring | Proactive application, infrastructure, and database monitoring | Dependent on internal tools and resources | Primarily infrastructure monitoring |
Updates and patching | Managed and coordinated with your team | Planned and performed internally | Customer plans and performs updates |
Backups and recovery | Proactive backups and managed recovery | Internally designed, maintained, and tested | Customer configures and manages recovery |
Security and access | Infrastructure security managed by LoadSpring; you retain user access control | Managed entirely by internal IT | Shared responsibility with customer |
Support | Live, global support 24/7/365 | Dependent on internal coverage and expertise | Primarily cloud infrastructure support |

