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Water Treatment Facility

MANAGED HOSTING FOR IBM MAXIMO

Offload the infrastructure, database dependencies, security requirements, and ongoing administration of IBM Maximo to LoadSpring Managed Hosting™ for consistent performance, dependable access, and less specialized IT overhead.

WHY LOADSPRING FOR IBM MAXIMO HOSTING?

Give your teams the Maximo performance and access they need without the IT burden.

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  • Reduced IT Complexity: Offload the infrastructure, platform management, monitoring, backups, recovery, patching, and ongoing maintenance required to keep Maximo running.​

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  • Optimized Application Performance: Keep application and database workloads within the same managed infrastructure to minimize latency and maintain consistent performance.

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  • Reliability & Continuity: Reduce downtime risk with proactive monitoring, managed backups and recovery, and an environment designed to keep Maximo available.

  • Enterprise-Grade Security: Asset, maintenance, and operational data is protected by a platform certified in SOC 2 Type II and Cyber Essentials Plus, and aligned with ISO 27001 and GDPR.

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  • Simplified Remote Access: Give distributed asset, maintenance, and operations teams secure, high-performance access to Maximo from anywhere.

 

  • 24/7/365 Expert Support: Live, global support responds in as little as 15 minutes, backed by 25+ years of managing mission-critical applications. 

 

​You bring your Maximo licenses. We manage the secure cloud environment your teams need.

HOW LOADSPRING MANAGES YOUR MAXIMO ENVIRONMENT

Environment and Access

  • Configure the Maximo environment around application versions, users, and database requirements

 

  • Deploy and maintain the application environment for secure remote access

 

  • Provision and deprovision users and integrate with customer identity providers, including SSO, SAML, and Azure AD

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  • Assist with migration from existing on-premises Maximo environments

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  • Adjust environment capacity as requirements change

Performance and Application Management

  • Monitor application, infrastructure, and database performance

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  • Maintain the Maximo application and its dependencies within the hosted environment

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  • Troubleshoot application, database connectivity, access, and performance issues

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  • Manage the Maximo application lifecycle including approved updates, patching, and environment maintenance

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  • Clone environments to support testing and upgrades

Security and Continuity

  • Manage infrastructure security and user access controls

 

  • Provide managed database backups and recovery

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  • Maintain regional hosting options to support data residency requirements

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  • Provide disaster recovery options based on customer requirements

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  • Deliver global, live support 24/7/365

HOW DOES LOADSPRING MAXIMO HOSTING COMPARE?

Management Area
LoadSpring Managed Hosting
Internal IT
Generic Cloud
Maximo application environment
Fully managed Maximo environment
Managed by internal IT
Customer manages the Maximo environment
Maximo platform infrastructure
Infrastructure and platform managed for you
Requires internal platform expertise and resources
Cloud infrastructure provided; platform management remains with customer
Third-Party Applications & Integrations
Support for Maximo integrations with third-party applications and external systems
Internally configured and managed
Customer configures and manages integrations
Remote application access
Secure access configured and managed
Internally deployed and maintained
Customer configures and manages access
Performance monitoring
Proactive application, infrastructure, and database monitoring
Dependent on internal tools and resources
Primarily infrastructure monitoring
Updates and patching
Managed and coordinated with your team
Planned and performed internally
Customer plans and performs updates
Backups and recovery
Proactive backups and managed recovery
Internally designed, maintained, and tested
Customer configures and manages recovery
Security and access
Infrastructure security managed by LoadSpring; you retain user access control
Managed entirely by internal IT
Shared responsibility with customer
Support
Live, global support 24/7/365
Dependent on internal coverage and expertise
Primarily cloud infrastructure support

FREQUENTLY ASKED QUESTIONS

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