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Industrial Refinery Plant

SMARTPLANT INSTRUMENTATION MANAGED HOSTING

​Offload the Citrix complexity, Oracle and SQL Server database dependencies, and performance bottlenecks of SmartPlant Instrumentation (SPI) to LoadSpring Managed Hosting™ for faster global access, greater application reliability, and significantly less specialized IT overhead.

WHY LOADSPRING FOR SMARTPLANT INSTRUMENTATION HOSTING?

Give engineering teams the SPI performance and access they need without the IT burden.

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  • Simplified Remote Access: Distributed engineering and project teams can remotely access SPI through a secure browser or lightweight client experience.

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  • Optimized 32-Bit Application Performance: Application and database workloads are hosted within the same managed infrastructure to minimize network latency and improve responsiveness.

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  • Managed Database Infrastructure: LoadSpring manages the Oracle or SQL Server environment supporting SPI, including monitoring, backups, recovery, and infrastructure dependencies.

  • Enterprise-Grade Security: Project and joint-venture data is protected by a platform certified in SOC 2 Type II and Cyber Essentials Plus, and aligned with ISO 27001 and GDPR.

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  • Global Sovereignty Options: Regional hosting available across the US, UK, Europe, Canada, Japan, and Middle East to satisfy strict local project and data residency requirements.

 

  • 24/7/365 Expert Support: Live, global support responds in as little as 15 minutes, backed by 25+ years of managing project-critical applications. 

 

​You bring your SmartPlant licenses. We manage the secure cloud environment your instrumentation teams need.

HOW LOADSPRING MANAGES YOUR SMARTPLANT ENVIRONMENT

Environment and Access

  • Configure the SPI environment around application versions, users, and SQL Server or Oracle database requirements

 

  • Deploy and maintain the application environment for secure browser-based access

 

  • Provision and deprovision users and integrate with customer identity providers, including SSO, SAML, and Azure AD

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  • Assist with migration from existing on-premises SPI environments

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  • Adjust environment capacity as project requirements change

Performance and Application Management

  • Monitor application, infrastructure, and database performance

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  • Maintain the 32-bit SPI application and its dependencies within the hosted environment

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  • Troubleshoot application, database connectivity, access, and performance issues

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  • Manage the SPI application lifecycle including approved updates, patching, and environment maintenance

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  • Clone environments to support testing and upgrades

Security and Continuity

  • Manage infrastructure security and user access controls

 

  • Provide managed database backups and recovery

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  • Maintain regional hosting options to support data residency requirements

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  • Provide disaster recovery options based on customer requirements

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  • Deliver global, live support 24/7/365

HOW DOES LOADSPRING SMARTPLANT HOSTING COMPARE?

Management Area
LoadSpring Managed Hosting
Internal IT
Generic Cloud
SPI application environment
Fully managed
Internal responsibility
Customer responsibility
Oracle / SQL Server environment
Managed as part of the SPI environment
Requires internal database resources
Customer responsibility
32-bit application dependencies
Managed within the hosted environment
Internal responsibility
Customer responsibility
Remote application access
Secure, browser-based access
Internally deployed and maintained
Customer configured
Performance monitoring
Proactive application, infrastructure, and database monitoring
Dependent on internal resources
Infrastructure monitoring only
Updates and patching
Managed and coordinated
Internal responsibility
Customer responsibility
Backups and recovery
Managed
Internally designed and maintained
Customer configured
Security and access
Infrastructure security managed by LoadSpring; user access managed by customer
Internal responsibility
Shared/customer responsibility
Support
Live, global support 24/7/365
Dependent on internal coverage
Infrastructure support

FREQUENTLY ASKED QUESTIONS

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