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Mar112014

How to Retain Your Best People with the Right Cloud Tools

People are not machines, and employment engagement is a clear example of the difference between them. A machine is either on or off, but for employees engagement can run the whole gamut of ‘totally onboard’ to ‘barely there’. The stakes for organizations concerning employee engagement are high. Companies whose employee engagement is in the top 25 percent have been estimated to make more than twice the revenue of companies where engagement is in the bottom 25 percent. Also, there is four times as much chance that the less engaged employees quit compared to the more engaged employees.

Bottom Line Impacts

But the problem doesn’t stop with a less engaged employee leaving. If the organization wants to replace the employee, it will need to spend time and effort to find the new person, while dealing with possible internal disruption, reduction of knowledge and lower morale. Figures of six months to repair the damage and a third of the departing employee’s salary to locate and bring onboard a replacement are all too common. Keeping employees engaged is more profitable and less expensive, especially when they include your best people.

What’s Your Theory?

How to reinforce engagement is a question that has kept HR departments busy for years. Maslow’s and Hertzberg’s theories are perennial favorites. Their ideas also carry over into new business contexts such as mobile working and cloud business process environments. Both of these recent developments extend employer-employee relationships beyond the traditional workplace, with the possibility of accentuating both the positive and the negative. Good cloud tools in particular can help boost positive engagement.

Mixing Social and Professional in the Cloud

More employees are now expecting and claiming the right to change the way they work – if not completely outside the organization, then at least in parallel with it.  With BYOD (Bring Your Own Device), they use the same computing device for both their social and their professional lives. It is the organization of the information inside that device that demarcates one mode of use from the other, although social interaction is increasingly blending with professional activity. As consumers they expect to be able to access information they need instantly, independently of time and location. This expectation is now spilling over to the workplace.

Any Time, Any Place

Cloud work tools that support this new work paradigm are the ones most likely to find favor.  At the lower level, facilitation of mobile connections to resources such as project management applications is a first step. Single sign-on for secure access to all authorized PM applications is the next. Increasing the sociability of project management work with social media style tools is yet another way to deepen positive engagement, allowing companies to retain employees longer.

Don’t Just Retain – Attract Too

There’s further potential advantage to be had as well. A web presence with the cloud portal described above can demonstrate how an enterprise has embraced the new model of working. Cloud-based talent will then naturally gravitate towards that enterprise. Instead of scrambling to replace employees who leave, a business will be able to retain them and then expand at its own pace, hiring in more of the best via the cloud.

Contact LoadSpring today to find out how we can help with tools like our cloud portal SpringBoard 7.0 and mobile tool LoadSpringMobile. Call +1 978.685.9715 or send us an email contactus@loadspring.com.

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